Late Fees

Late Fees

Late fees are automatically applied to invoices based on the payment terms assigned to each customer. For more information on how payment terms are configured and how late fees are calculated, see the Payment Terms help article.

Waiving Late Fees

Late fees can be waived on a case-by-case basis. To waive a late fee:

1. Navigate to the invoice and scroll down to the Late Fee section
2. Locate the late fee you wish to waive (depending on your payment terms configuration and how overdue the invoice is, multiple late fees may be listed)
3. Click the Waive button to the right of the late fee

Note: Waiving a late fee does not permanently remove it from the system. If needed, you can reverse the waiver and reapply the late fee at any time by clicking Un-waive.