Adding Hauler Wait Time

This procedure allows you to charge customers for hauler wait time and ensure haulers are paid for their waiting time, even when they've already been paid for hauling tonnage.

• When a hauler is placed on hold/waiting at a job site
• When wait time needs to be added to an existing ticket where the hauler was already paid for hauling

Adding Wait Time to a Ticket

1. Create a "Haul Only" product in your system with the following settings:
   • Product Name: Haul Only (or similar identifier)
   • Product Cost: $0.00
2. (Optional) Create a new Freight Zone for wait time pricing
   • Name it something clear like "Wait Time - 1 Hour" or "Waiting Charge"
   • Set the pricing structure:
     • This allows you to charge a flat rate per load (per wait time occurrence)
     • For example: $50/load for one hour of wait time
3. Use the Additional Items feature on the ticket
4. Select the material, choose the "Haul Only" code
5. Enter the Hauling Cost, there are two options:
   1. Select Freight Zone
   2. Enter Rates (these are based on $/UoM of the "Haul Only" product):
      • Haul Rate: Enter the rate you want to charge the customer for wait time
      • Pay Rate: Enter the rate the hauler should be paid for wait time
      • The system will multiply these rates by the quantity you entered
        • Using the examples above: 2 × $50 = $100 customer charge, 2× $40 = $80 hauler payment